Human relations
Topics Covered in This Course:
In Section 1 of this course you will cover these topics:
Human relations: a background
Self-esteem in human relations
Self-awareness and self-disclosure
Attitudes
In Section 2 of this course you will cover these topics:
Personal and organization values
Motivation: increasing productivity
Communication and human relations
People, groups, and their leaders
In Section 3 of this exam you will be evaluated on below listed topics:
Teams in quality organizations
Transactions and relationships
Individual and organizational change
Creativity and human relations
In Section 4 of this course you will cover these topics:
Conflict management
Stress and stress management
Winning and keeping your customers
Human relations in a world of diversity
In Section 5 of this course you will cover these topics:
Business ethics and social responsibility
Maintaining workplace health
Human relations and your future success